Remote Support

You have better things to do than deal with email problems.

Remote Support

* Additional IT Services.

If an email account is working properly on the AdvisorNet Mail Server and it is discovered that email problems are the result of user error ( Outlook file problems, etc.) the AdvisorNet Support Team can assist in fixing the problems. Any time spent fixing email program errors will be billed at $80 per hour when the problem is not related to individual settings of the email account.

Our REMOTE SUPPORT system allows us to connect to a client's computer remotely when assistance is needed for either setting up new email accounts or fixing the settings of an existing email account.*

Our system uses 256-bit encryption technology to ensure the security of client data during the support session.

Because we understand the absolute necessity of properly functioning email services, this Remote Support service is provided for FREE to all AdvisorNet clients - with email accounts hosted on the AdvisorNet Mail Server .

For assistance with Microsoft 365 mailboxes contact our Microsoft Partner company



To initiate a Remote Support session, you will receive a call from an AdvisorNet Support Agent at the time you selected.

Start Remote Support Session


By clicking the "Continue" button below you agree to give AdvisorNet consent to install a program on your PC used to establish a remote connection directly to your device. This will enable an AdvisorNet Agent to provide personal support when setting up a new email account or troubleshooting a technical issue related to the email services provided by AdvisorNet Communications Inc.

Need Remote Support for a MAC computer? 

Use the link below to download the macOS version of TeamViewer.